Frequently Asked Questions

What is Bully Bunches?

Bully Bunches is a one stop shop for all natural, single ingredient dog chews. Located in Vancouver, BC, we offer a large variety of products and services for dogs of all sizes. 

Where are you located?

We are located in Vancouver, British Colombia. We ship across Canada and the United States.

What's in a bully stick?

Bully sticks are completely all natural, 100% digestible and made of one single ingredient, oven baked beef muscle. Bully sticks are among the healthiest alternatives to rawhide products.

Why are the shop bully sticks cheaper than the subscription?

They’re not! Low quantity shop orders require a shipping fee. All subscription orders come with free shipping.

Can I start a custom subscription with products in the shop?

Yes! Email us at woof@bullybunches.com and tell us which product and quantity you need. We'll handle the rest.

How do I purchase one pack before signing up?

The best way to do this is to sign up for the "month to month" option and simply cancel your subscription before the renew date (15th), or try a low quantity order from our shop which is non subscription.

When will I be re-billed?

All plans automatically renew on the 15th of each month. You will never be billed twice in the same month. You can cancel or skip a orders at any time by logging in to your profile.

How do I skip a month, change size or cancel?

Simply log in to your account profile from the top right of our website. Click the "edit" button under the "your subscription" header. There you will be able to skip months (without being charged), change product size or term and cancel your service.

How do I skip more than 1 month?

Send us an email with your request and we will handle the rest. woof@bullybunches.com

How much is shipping?

Shipping is FREE throughout Canada and only $4.50 USD to the United States on all subscription plans. Some shipping fee's may show on low quantity shop orders and Jumbo subscriptions.

Where do your sticks come from?

All our bully sticks and natural chews are sourced from within Canada, The United States and Columbia. We have secured some of the best quality beef on planet earth. Every batch of product undergoes lab testing to ensure it exceeds CFIA and FDA expectations.

When will my subscription ship and arrive?

Your first order will ship out within 3 business days. All orders thereafter will ship on the 16th (or first business day proceeding the 15th) of the following month. If you order early in the month, your next order will not take place in the same month.

When should I give my dog a bully stick?

Right now! Just kidding. Bully sticks should not be used as a meal replacement and should be supervised while being consumed. Give them as a snack when ever your're seeking some temporary peace and quite.

What currency will I pay in?

Our currency is listed in CAD, however the appropriate currency conversion will always apply after checkout. If you live in the US, you will be billed in the appropriate USD.

Should I supervise my dog while it's chewing? 

Yes -  Some dogs can be a little too ambitious and try to swallow that last couple bites. This, in rare cases, can result in a choking hazard.